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All the options for the best service
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Technical support

We know the market well and we know that not all companies need the same, so we offer several options and channels to answer your questions and meet any need. An efficient service, designed to guarantee quick response and offer greater autonomy to our customers and users.

Basic Standard Premium
Recommended if you have not customized the management tool Recommended if the contracted product has certain customizations If you need more personalized attention
Resolution of incidents in maximum 24 hours Resolution of incidents in maximum 24 hours Resolution of incidents in maximum 24 hours
Customers Wiki Customers Wiki Customers Wiki
Access to the ticket platform Access to the ticket platform Access to the ticket platform
Product enhancements (no versions) Product enhancements (no versions) Product enhancements (no versions)
- Resolution of queries that are not included in the wiki Resolution of queries that are not included in the wiki
- 72 hour response commitment 24 hour response commitment
- Requests and inquiries Requests and inquiries
- - Telephone for communication with the support team
Included Service Pack Service Pack

Service Pack

Maintenance and evolution

The acquisition of the Service Pack allows you to make general inquiries about the use of the software, request customizations, developments, integrations, and even have access to advice and specialized technology consulting.

In addition, our design team will be able to develop improvements to your website/s.

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Cookie Configurator

A "cookie" is a small file that requests permission to be placed on your hard drive. Once the user has accepted, the file is added and helps analyze web traffic or allows you to detect when the user visits a particular website.

 

Current law allows us to store cookies on your device, if these are strictly necessary for the functioning of our website, based on the legitimate interest of YUNBIT S.L. Thus, for the rest of the cookies we need your consent, so below we inform you of the different types of cookies we use on our website.

Your choice regarding cookies on this site cookie operator

This website uses cookies and/or similar technologies that store and retrieve information when you browse.

In general, these technologies can serve very different purposes, such as, for example, recognizing you as a user, obtaining information about your browsing habits, or personalizing the way in which content is displayed. The specific uses we make of these technologies are described below.

  •
    Facebook act

    Functional.

    		 - 90 days
    wd

    Functional.

    		 - 1 week
    Yunbit - -
  • Facebook _js_datr

    Stores user preferences.

    		 - 2 years
    Google SIDCC

    To provide services and extract anonymous information about browsing.

    		 - 3 months
  • Addthis __atuvc

    This cookie is associated with the AddThis social sharing widget which is commonly embedded on web pages to allow visitors to share content with a variety of networking and sharing platforms. Stores an updated share count page.

    		 - 2 years
    __atuvs

    This cookie is associated with the AddThis social sharing widget which is commonly embedded on web pages to allow visitors to share content with a variety of networking and sharing platforms.

    		 - 30 minutes
    _at.Hist.* 
    Statistics.
    		 - Persistent
    cw_id 
    Using this cookie, usage and location data processing data is collected.
    		 - Persistent
    loc, mus, ouid, uv, uvc, na_id, na_tc, notice_gdpr_prefs, notice_preferences

    Creates a unique user ID and allows content to be shared with other social networks. It uses the user's ID to make it possible for the user to share content on various social networks.

    		 - Persistent
    ssc

    Allows visitors to share content. Addthis, in addition to invoking the different social networks, places its own management cookies.

    		 - 1 year
    UID 
    Statistics.
    		 - 1 year
    Google Analytics __utmb

    It is used to determine new sessions or visits.

    		 - 30 minutes
    __utma

    Used to distinguish users and sessions.

    		 - 2 years
    __utmc

    Determines if the user was in a new session or visit.

    		 - Session
    __utmt

    Used to limit the percentage of requests.

    		 - 10 minutes
    __utmz

    Used to store visitor custom variable data.

    		 - 2 years
    _ga

    It is used to distinguish anonymous users and perform analysis on user interactions in the application in order to optimize the services offered.

    		 - 2 years
    _gac_

    Includes campaign information related to the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you disable it.

    		 - 90 days
    _gat

    Used to limit the percentage of requests. If Google Analytics has been implemented through Google Tag Manager, this cookie will be called _dc_gtm_<property-id>

    		 - 1 minute
    _gid

    It is used to distinguish users.

    		 - 24 hours
    AMP_TOKEN

    Necessary to perform statistical functions of the website, of an anonymous nature.

    		 - 30 minutes - 1 year
    consent - -
    NID

    The NID cookie contains a unique ID that Google uses to remember your preferences and other information, such as your preferred language or the number of search results you want to display per page.

    		 - 6 months
    LinkedIn lidc, bcookie

    They help you share content on the social network while you are logged into your account, as well as obtain analytics.

    		 - Persistents
    Matomo (Piwik) _pk_id

    This cookie must be set for the correct functioning of PIWIK.

    		 - 1 year
    _pk_ref

    They contain information about the visitor's referrals, that is, which site he or she came from.

    		 - 4-6 months
    _pk_ses

    It is used to know the time the user spends on our page and the number of pages they visit, or in other words, how long the visits/visit sessions last.

    		 - 30 minutes
    piwik_ignore, PIWIK_SESSID 
    Statistics.
    		 - Session
  • Facebook _fbc

    It is a cookie used by Facebook to provide a series of advertising products such as real-time bidding from third-party advertisers.

    		 Marketing y rastreo 3 months
    _fbp

    Used by Facebook to deliver a range of advertising products, such as real-time bidding from third-party advertisers.

    		 Pixel 3 months
    actppresence

    Marketing and tracking.

    		 - 1 year
    fbm*

    Marketing and tracking.

    		 - 1 year
    fr

    Its cookies (datr and locale) are used to identify the connecting web browser, the language used, control identification attempts in the service and provide personalized advertising.

    		 - 90 days
    xs

    Its cookies (datr and locale) are used to identify the connecting web browser, the language used, control identification attempts in the service and provide personalized advertising.

    		 - 3 months
    Google __Secure-3PAPISID, __Secure-APISID, __Secure-HSID, __Secure-3PSID, __Secure-3PSIDCC

    These cookies are used to display relevant and interesting advertisements.

    		 - 2 years
    _gads, _ga

    Its functions consist, among other things, of measuring interactions with the ads included in that domain and preventing you from seeing the same advertising too many times.

    		 - 2 years
    1P_JAR

    Unique identifier used by Google applications to store information about your preferences.

    		 - 1 month
    AID, TAID, DSI

    If you are signed in with your Google account on another device, they use cookies called “AID”, “DSID” and “TAID” to link your activity across devices. In this way, they coordinate the ads that appear in them and measure conversion events.

    		 - 1 month
    APISID, HSID, NID, SAPISID, SID, SSID, SIDCC

    They implement certain Google utilities and can store certain preferences, for example, the number of search results per page or the activation of the SafeSearch filter, as well as personalize the ads shown in Google search, or "Social Sharing" cookies. for the G+1 recommendation button at the bottom of the pages.

    		 - 2 years
    COMPASS

    Google advertising cookie used for user tracking and ad targeting purposes.

    		 - 3 years
    CONSENT

    Google cookie for acceptance of privacy terms.

    		 - 2038
    dv

    It is used by Google to provide services and extract anonymous information about browsing.

    		 - 24 hours
    Google a través de Doubleclick.net ANID

    One of the main advertising cookies on non-Google websites is called IDE.

    		 - 1 month
    DSID

    They are advertising cookies. They are used to improve advertising. They are often used to target advertising based on content that is relevant to a user, improve campaign performance reporting, and avoid showing ads that the user has already seen.

    		 - 10 days
    IDE

    They are advertising cookies; They are used to improve advertising. They are often used to target advertising based on content that is relevant to a user, improve campaign performance reporting, and avoid showing ads that the user has already seen.

    		 - 19 meses
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